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Now available: trade online with VBX — our new self-serve platform. Get started →
This page answers common questions about buying Bitcoin and other cryptocurrencies in Vancouver and Calgary, including payment methods, transaction times, identification requirements, and supported digital assets.
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You can buy Bitcoin in Vancouver by visiting the Vancouver Bitcoin office and completing a transaction using cash, Interac e-Transfer, or bank wire transfer. Once payment is confirmed, Bitcoin is sent directly to your personal wallet.
Learn more about our Vancouver location and payment options.
You can buy Bitcoin in Vancouver by visiting the Vancouver Bitcoin office. Clients can complete transactions using cash, Interac e-Transfer, or bank wire transfer, and Bitcoin is sent directly to a personal wallet.
Yes. VBX is our online trading platform that allows you to buy and sell cryptocurrency from home with the same trusted team behind Vancouver Bitcoin.
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You can purchase cryptocurrency at Vancouver Bitcoin using cash, Interac e-Transfer, or bank wire transfer, depending on the size of the transaction and your preferred payment method.
Learn more about each option:
• Buy Bitcoin with Cash
• Buy Bitcoin with Interac e-Transfer
• Buy Bitcoin with Wire Transfer
Most in-person transactions are completed within a few minutes once payment is confirmed, although timing can vary depending on payment method and blockchain network conditions.
Yes. You can buy Bitcoin with cash at our Vancouver office. Once your transaction is confirmed, Bitcoin is sent directly to your personal wallet before you leave.
Learn more about buying Bitcoin with cash or visit our Vancouver location for directions and hours.
Yes. You can buy cryptocurrency with cash at our Vancouver Bitcoin office, where most transactions are completed. Cash transactions may also be available at our Calgary location depending on availability.
Learn more about Buy Bitcoin with Cash.
Minimum purchase amounts may vary depending on the payment method used. Smaller transactions are commonly completed using cash or Interac e-Transfer, while larger purchases may be completed using bank wire transfer or OTC trading.
Our team can confirm minimum amounts before your transaction.
There is generally no fixed maximum purchase amount, but larger transactions are typically completed using bank wire transfer or our OTC trading desk. These methods allow clients to execute higher-value transactions more efficiently.
Learn more about our OTC Trading Desk for large cryptocurrency trades.
Yes. Bitcoin must be sent to a personal cryptocurrency wallet that you control. If you do not already have a wallet, our staff can help you set one up before completing your transaction.
Banks and card issuers often block cryptocurrency purchases because of their own risk rules. Vancouver Bitcoin supports other funding methods such as Interac e-Transfer, bill payment, and wire transfer. See our Buy Bitcoin with E-Transfers page for one alternative.
Yes. Buying and selling Bitcoin is legal in Canada. Cryptocurrency exchanges operating in Canada must comply with financial regulations and anti-money-laundering requirements. Vancouver Bitcoin operates as a registered Money Services Business and follows Canadian compliance rules.
Ethereum purchases can be completed through the same process used to buy Bitcoin. Once payment is confirmed, Ethereum is transferred directly to your personal wallet.
Our team can assist you during the transaction to ensure everything is completed securely.
You can sell Bitcoin at Vancouver Bitcoin by contacting our office and confirming the transaction details. Once your Bitcoin is received and confirmed on the blockchain, payment is issued using the agreed method.
Yes. Vancouver Bitcoin allows clients to sell Bitcoin and receive payment through available settlement methods, depending on the transaction size. Our team will confirm payment details before completing the trade.
Contact our office to confirm the best method for your transaction.
You can sell Bitcoin in Vancouver by visiting the Vancouver Bitcoin office located at 1807 Burrard St, Suite 202. Our team provides in-person cryptocurrency exchange services and can assist with converting Bitcoin to Canadian dollars. If you are planning a larger transaction, you may wish to contact us in advance to arrange the details.
When you sell cryptocurrency to Vancouver Bitcoin, payment is typically issued through cash, Interac e-Transfer, direct deposit, and bank wire transfer depending on the transaction size. Our team will confirm the payment method and settlement details before completing the transaction.
Once your cryptocurrency is received and confirmed on the blockchain, the transaction is processed and payment is issued according to the agreed settlement method. Our team confirms the transaction details before completing the trade.
Vancouver Bitcoin uses simple, transparent flat-fee pricing based on the payment method used.
• 3.5% flat fee for electronic payments such as Interac e-Transfer and bank wire transfer
• 5% flat fee for cash transactions
Your full quote is confirmed before every transaction so you know the exact price before completing your purchase or sale.
Learn more on our Fees and Pricing page.
Cash transactions require physical handling, secure storage, and additional compliance procedures. Because of these added costs and risks, cash transactions have a 5% flat fee, while electronic payments such as Interac e-Transfer or bank wire have a 3.5% flat fee.
No. Vancouver Bitcoin uses transparent flat-fee pricing. The quoted price you receive before the transaction includes our service fee so you know the total cost in advance.
Learn more on our Fees and Pricing page.
Yes. Cryptocurrency transactions require a blockchain network fee, which is paid to the network that processes the transaction. This fee is separate from our service fee and varies depending on network activity.
Cryptocurrency prices change constantly because they are based on global market trading. For this reason, quotes are typically confirmed immediately before a transaction is completed to reflect the current market price.
In many cases, yes. Bitcoin ATMs often charge higher spreads, sometimes exceeding 10% depending on the operator. Vancouver Bitcoin uses simple flat-fee pricing so costs are clear before completing a transaction.
• 3.5% flat fee for Interac e-Transfer or wire transfer
• 5% flat fee for cash transactions
Learn more on our Fees and Pricing page.
Yes. As a registered Canadian Money Services Business (MSB), Vancouver Bitcoin must verify customer identity for certain transactions in accordance with FINTRAC regulations and Canadian anti-money-laundering laws.
Identification requirements may vary depending on the transaction amount and payment method.
Identification helps ensure that cryptocurrency transactions comply with Canadian financial regulations and anti-money-laundering laws. These requirements apply to all registered money services businesses operating in Canada.
Verifying identity also helps protect clients and maintain a secure trading environment.
Acceptable identification documents generally include:
• Canadian or international passport
• Canadian driver’s licence
• Provincial identification card
• Other government-issued photo identification
Our team will confirm acceptable identification during the onboarding process.
Yes. Vancouver Bitcoin operates as a registered Canadian Money Services Business (MSB) and is regulated by FINTRAC. We follow Canadian AML and compliance regulations.
In most cases, transactions must be completed by the individual whose identity is verified during the onboarding process. If you are acting on behalf of a business or another individual, additional documentation may be required.
Please contact our team in advance if you have questions about third-party transactions.
Yes. Vancouver Bitcoin takes client privacy seriously and stores personal information securely. Identification details are collected only when required and are used solely to meet regulatory and compliance obligations.
Your information is not shared with third parties except where required by law
Yes. Many of our clients are buying Bitcoin for the first time. Our staff can help you set up a cryptocurrency wallet, explain how transactions work, and guide you through the purchase process.
If you’re new to crypto, we recommend reading:
A cryptocurrency wallet is a digital application or device that allows you to store, send, and receive cryptocurrency. Wallets give you control over your private keys and allow you to manage your digital assets securely.
Learn more on our Crypto Wallets page.
We generally recommend using a non-custodial cryptocurrency wallet that allows you to control your own private keys. Popular wallet options include mobile wallets, desktop wallets, and hardware wallets.
Before buying Bitcoin or other cryptocurrencies, make sure you have a wallet ready to receive your funds.
Learn more about secure storage on our Crypto Wallets page.
Vancouver Bitcoin does not sell hardware wallets directly. However, we provide educational information about hardware wallets and other cryptocurrency storage options on our website. Hardware wallets are often used for long-term storage because they keep private keys offline and reduce exposure to online threats. You can learn more about wallet types on our Hardware Cryptocurrency Wallets page.
Online wallets can be convenient, but they may carry additional security risks if the service holds your private keys. Many users prefer non-custodial wallets or hardware wallets, which give them direct control of their cryptocurrency.
The safest way to buy Bitcoin in Canada is through a reputable exchange or in-person service that follows Canadian regulations. Many users prefer services that confirm pricing in advance and transfer cryptocurrency directly to a personal wallet they control.
Vancouver Bitcoin operates offices in:
• Vancouver, British Columbia
• Calgary, Alberta
Visit our Locations page for directions, office hours, and contact information.
Vancouver Bitcoin has offices at:
Vancouver Office
1807 Burrard St, Suite 202
Vancouver, BC
Calgary Office
5809 Macleod Trail SW, Suite 209
Calgary, AB
See directions for our Vancouver office or Calgary office.
Vancouver Bitcoin has provided in-person cryptocurrency exchange services since 2018, serving clients across British Columbia and Alberta. Our offices in Vancouver and Calgary support both individual investors and larger OTC transactions.
Dedicated support, deep liquidity, and pricing tailored to your transaction.
FINTRAC Registered • Serving Canada since 2018
