Trust & Safety at Vancouver Bitcoin
Vancouver Bitcoin is operated by Bittreo Technologies Ltd., a FINTRAC-registered Money Services Business, MSB #M19471813. We provide staff-assisted, non-custodial cryptocurrency exchange services through physical offices in Vancouver, BC and Calgary, AB.
Key Facts About Vancouver Bitcoin
Vancouver Bitcoin gives clients a staff-assisted way to buy and sell cryptocurrency through a real Canadian business, clear quote review, and physical office locations.
Legal Operator
Operated by Bittreo Technologies Ltd., the legal company behind Vancouver Bitcoin and VBX.
Registered Canadian MSB
Registered with FINTRAC as a Money Services Business, MSB #M19471813.
Non-Custodial Service
Crypto is sent to the wallet address provided by the client. We do not hold custody of your assets.
Physical Offices
In-person service is available from offices in Vancouver, BC and Calgary, AB.
Helping Clients Avoid Costly Crypto Mistakes
Crypto transactions can be irreversible. Vancouver Bitcoin’s staff-assisted process helps clients slow down, review the details, and ask questions before completing a transaction.
Our team can help clients understand the basic transaction process, review the quote, confirm the receiving wallet address, and avoid common mistakes before buying or selling cryptocurrency.
Learn more about our Bitcoin ATM alternative in Vancouver.
- Review your quote before confirming
- Confirm the wallet address before sending or receiving crypto
- Ask questions before completing the transaction
- Avoid rushed or pressured transactions
- Get support from staff instead of relying on a self-serve machine
Pause Before Sending Crypto Under Pressure
Crypto scams often involve urgency, secrecy, or promises that sound too good to be true. A scammer may claim to be from a bank, government agency, investment platform, tech support company, dating app, or online marketplace.
If something feels unusual, rushed, or confusing, speak with our staff before proceeding.
- Someone tells you to keep the transaction secret
- Someone says you must act immediately
- Someone promises guaranteed investment returns
- Someone asks you to send crypto to unlock funds
- Someone claims to be from a bank, government agency, or tech support
- Someone you met online asks you to buy or send cryptocurrency
NON-CUSTODIAL TRANSACTIONS
Crypto Is Sent to the Wallet Address You Provide
Vancouver Bitcoin provides non-custodial cryptocurrency exchange services. We do not hold customer crypto balances like a custodial trading platform.
When clients buy cryptocurrency through Vancouver Bitcoin, the digital assets are sent to the wallet address provided by the client. Many clients use a personal non-custodial wallet that they control, while others may use an address associated with an account at another regulated platform where permitted.
Our staff can explain the wallet/address process before the transaction, but clients are responsible for providing the correct receiving address.
TRANSPARENT FEES
Clear Pricing Before You Confirm
Vancouver Bitcoin provides a clear quote before each transaction, including the price, fee, and transaction details. Electronic payments are charged 3.5%, and cash transactions are charged 5%, with no hidden spreads, deposit fees, or withdrawal fees.
A Human Alternative to Self-Serve Bitcoin ATMs
Vancouver Bitcoin is not a self-serve Bitcoin ATM. Our physical offices give clients a place to speak with staff, review transaction details, and complete the process with support.
Bitcoin ATMs can be convenient, but they are self-serve machines. Vancouver Bitcoin provides a staff-assisted alternative for clients who want clear pricing, live support, and a professional in-person exchange environment.
WHO WE ARE
Operated by Bittreo Technologies Ltd.
Vancouver Bitcoin and VBX are trade names of Bittreo Technologies Ltd. Bittreo Technologies Ltd. is registered with FINTRAC as a Money Services Business, MSB #M19471813.
Vancouver Bitcoin provides in-person cryptocurrency exchange services through physical offices in Vancouver and Calgary. VBX is the company’s national online platform for buying and selling digital assets.
Learn more in our Frequently Asked Questions.
Visit a Crypto Exchange Near You
Visit our Bitcoin exchange in Vancouver or our Calgary crypto exchange location to buy and sell crypto in person.
Frequently Asked Questions About Buying Bitcoin with Cash in Vancouver
Is Vancouver Bitcoin legitimate?
Yes. Vancouver Bitcoin is operated by Bittreo Technologies Ltd. Bittreo Technologies Ltd. is registered with FINTRAC as a Money Services Business, MSB #M19471813.
Who operates Vancouver Bitcoin?
Vancouver Bitcoin is operated by Bittreo Technologies Ltd. Vancouver Bitcoin and VBX are trade names of Bittreo Technologies Ltd.
Is Vancouver Bitcoin non-custodial?
Yes. Vancouver Bitcoin provides non-custodial cryptocurrency exchange services. When clients buy cryptocurrency, digital assets are sent to the wallet address provided by the client.
Does Vancouver Bitcoin help prevent crypto scams?
Vancouver Bitcoin staff can help clients understand the transaction process, review wallet details, and recognize common warning signs before proceeding. Clients should be cautious if someone is pressuring them to send cryptocurrency urgently or secretly.
Is Vancouver Bitcoin a Bitcoin ATM?
No. Vancouver Bitcoin is not a self-serve Bitcoin ATM. Vancouver Bitcoin provides staff-assisted cryptocurrency exchange services through physical offices in Vancouver and Calgary.
Can beginners use Vancouver Bitcoin?
Yes. Vancouver Bitcoin staff can help beginners understand wallets, transaction steps, quotes, and the basic process for buying or selling cryptocurrency.
Buy or Sell Crypto With More Confidence
Visit Vancouver Bitcoin for staff-assisted cryptocurrency exchange services in Vancouver or Calgary. Our team can help you review your quote, understand the process, and complete your transaction through a professional in-person service.