Our Surrey location hours have temporarily changed for the month of September. See updated hours.

Vancouver’s Most Trusted Crypto Exchange

The safest way to buy, sell and trade Bitcoin, Ethereum and cryptocurrencies in Vancouver, BC. 

Graphic illustration of crypto currencies including Bitcoin and Ethereum
Why Choose Us?

We've helped thousands of Canadians Buy and Sell Cryptocurrencies Securely with Ease

Your Funds Secured

After 5 years in business and hundreds of millions transacted, no client funds have ever been lost. Our track record speaks for itself.

Low Fees

The lowest fees of any brick-and-mortar Bitcoin retailer or Bitcoin ATM. We guarantee to beat any local competitor’s fees.

Live Support

Get help from live customer support staff who are knowledgeable and passionate about Bitcoin and cryptocurrencies.

Fees & Methods of Payment

Transaction ValueFees
$250 to $2,5007.5%
$2,500 to $25,0005%
$25,000 to $50,0004.5%
$50,000 to $100,0004%
$100,000 to above3.5%
Methods of Payment
Wire Transfer
Bill Payment
We guarantee to beat any local competitor’s fees.
Our Services

Unlock the Possibilities of Crypto and Trade with Confidence

Visit one of our branches in Vancouver or Surrey to buy or sell crypto with peace of mind:

Talk to an expert and learn what type of crypto wallet is best for you.

About Us

Helpful & Knowledgeable Staff to Assist you with all Things Crypto

Vancouver Bitcoin was founded in 2018 by four crypto enthusiasts who saw potential in Bitcoin and blockchain tech to revolutionize industries like finance. In the past, access to cryptocurrencies was insecure and scams were common. The founders wanted to improve access to crypto in a way that would establish trust and confidence. What better way than a brick-and-mortar retail branch where you can do your crypto transactions in-person, ask questions and get help.


Years in the cryptocurrency business.


5-Star reviews from our happy customers.

100K +

Successful buy and sell crypto trades.

$300M +

Transacted through our OTC desk.


Words from our Happy Customers

"Super easy and secure transaction. No stress deposit to the wallet. They can even handle a deposit from my bank, sending funds to a Bitcoin wallet of my choice. Very friendly and helpful staff."

Tam Mitchell

"Attendants were super attentive and helpful. The process of bitcoin takes some time and they had the patience to walk me through every step of the way and helped with error checking."

Philip Struthers

"Responded quickly to all of my inquiries, and I am very pleased with their customer service. I would not hesitate to recommend them to anyone looking for a crypto exchange and BTC wallet."

Judy Davis

"Vancouver Bitcoin assisted me in avoiding the higher network fees that Surrey ATMs charge for handling currency exchanges and waited with me until all of my transactions were completed."

Janet Zadina

Crypto FAQs

Simplified Questions to Help You Get Started with Bitcoin & Other Cryptocurrencies

We accept Cash, E-Transfers, Direct Deposit, and Wire Transfers.

We charge between 3.5% and 7.5%. Rates vary depending on the quantity purchased or sold.

Yes! We’re here to help. We can help you set up crypto hardware or mobile wallet and show you how to back up the keys so that even if you lose the physical wallet, you can still recover your coins. In addition, we can walk you through how to send and receive coins into your new wallet. We’ll give you tips on how to keep your coins safe and best practices for security. We can even show you how to create an account on an online exchange to buy other coins and trade cryptocurrency.

There are numerous wallets available:

  • Hardware wallets (Ledger and Trezor)
  • Mobile wallets (Exodus, Trust, Metamask, Electrum, etc.)
  • Exchange wallets

Since different clients have different needs, what works for one client may not work for another.  Please visit or call us and a crypto specialist will be happy to make the right recommendation for you based on your specific uses and needs.

Get in Touch

We Offer First Time Buyers Assistance

Don’t know where to start? We’re here to help. We can answer your questions and give you hands-on assistance. A happy customer is the best customer.